Privacy Policy
This Privacy Policy outlines how Neelgiri Group (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit www.neelgiri.com (the “Site”). By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please refrain from using the Site.

1. Information We Collect

1.1 Personal Information

We may collect personal data when you:

• Register on the Site

• Fill out forms or surveys

• Contact us directly

• Purchase our products or services

Collected personal information may include your name, email address, phone number, mailing address, and any other details you voluntarily provide.

1.2 Non-Personal Information

We automatically gather non-personal data such as:

• Browser type and version

• Operating system

• IP address

• Device information

• Pages visited, time spent, and navigation patterns

• Geographic location (when relevant, e.g., during transactions)

1.3 Cookies

Cookies may be used to enhance user experience, analyze Site usage, and provide personalized content. You can manage or disable cookies through your browser settings. However, disabling them may limit your ability to use certain features of the Site.

2. Access to Your Information

You may request to access, update, or delete your personal information by contacting us at [Insert Contact Email – e.g., privacy@neelgiri.com].

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you regarding promotions, updates, and inquiries

• Provide customized content and advertisements

• Analyze Site performance and improve our services

• Ensure Site security and fraud prevention

4. Data Protection & Security

Our Site uses SSL (Secure Sockets Layer) encryption to protect your data during transmission. We also implement robust physical, electronic, and managerial safeguards to ensure the confidentiality and integrity of your data. Our data servers are securely hosted in Gurugram, India.

5. Information Sharing

We may share your data with:

• Internal teams, subsidiaries, or affiliates for operational support

• Trusted service providers and business partners for order fulfillment or analytics

• Legal authorities, if required by law or to protect our legal rights

• In the event of a business transfer or merger

6. Data Storage and Retention

We retain your personal data only as long as necessary for business or legal purposes. Data is stored securely, and we review our storage practices regularly to ensure compliance and relevance.

7. Security Limitations

While we use commercially reasonable security measures, no system is completely secure. We encourage users to stay vigilant and notify us immediately of any suspicious activity related to their data.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Links to Third-Party Sites

Our Site may link to external websites. Neelgiri Group is not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before engaging with them.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Material changes will be communicated as appropriate.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:
📧 MIS@neelgiri.com /
📞 +91 93111 42941
📍 Plot No. 154/920, Pooth Khurd Industrial Area, New Delhi – 110039